Privacy Policy
Effective Date: June 2026
At our brand, we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our premium resort wear.
1. Information We Collect
We collect information that you voluntarily provide to us when you interact with our platform, including:
- Personal Identifiers: Name, billing address, shipping address, email address, and phone number.
- Payment Information: Payment processing is handled securely via encrypted third-party payment gateways (e.g., PayFast, Yoco, or Peach Payments). We do not store or access your credit card details on our servers.
- Device & Usage Data: IP address, browser type, and browsing behavior on our site collected via cookies to optimize your user experience.
2. How We Use Your Information
We use your data to:
- Process, fulfill, and ship your orders.
- Provide customer support and manage your account.
- Send order tracking updates and transactional communications.
- Send promotional updates, collection launches, or “Trends” editorial features (only if you explicitly opt-in).
3. Data Protection and Third-Party Sharing
We treat your personal data with the utmost confidentiality. We do not sell or rent your information to third parties. We only share necessary data with trusted service providers to run our store, such as:
- Courier and delivery services to drop off your orders.
- Secure payment gateways to process transactions.
- E-commerce analytics platforms to improve website performance.
4. Your Rights
You have the right to access, correct, or request the deletion of the personal information we hold about you. You can update your account preferences at any time or contact our Dedicated Support team to assist you.
